DNA IT Services
Bronx & Westchester · Lehigh Valley · Remote managementMon–Fri, 9 AM–5 PM ET
DNA IT Services logoDNA IT Services

YOUR BUSINESS TECHNOLOGY PARTNER

Better IT
is in our DNA.

Managed IT for small businesses that want reliable systems, productive teams, and a clear technology plan. We stay ahead of the details and help solve issues when they arise.

Helping businesses work smarter, securely, and confidently.
An illuminated futuristic city street representing a connected world
TECHNOLOGY SHOULD MOVE YOUR BUSINESS FORWARD.+
Your business. Better connected.

Managed IT & responsive support

MANAGED IT+MICROSOFT 365+SECURITY & BACKUPS+RESPONSIVE SUPPORT

WHAT WE MANAGE

Technology managed.
Business moving forward.

We organize, monitor, and improve the systems your team depends on—then respond quickly when something needs attention.

Managed IT services

Ongoing care for business computers, accounts, updates, and everyday technology so your team can stay focused and productive.

What this includes
  • Computer and account setup
  • Software updates and maintenance
  • Technology planning and documentation
  • Ongoing help for your team

Microsoft 365 & email

Setup, administration, onboarding, and guidance for email, Teams, OneDrive, SharePoint, and the tools your staff uses every day.

What this includes
  • Business email and domain setup
  • User onboarding and access changes
  • Teams, OneDrive, and SharePoint
  • Security settings and administration

Networks & connectivity

Reliable network and Wi-Fi planning, setup, and maintenance that keeps people, devices, and cloud services connected.

What this includes
  • Business Wi-Fi setup and improvement
  • Router, switch, and device connections
  • Coverage and performance reviews
  • Connectivity troubleshooting

Security & continuity

Practical security, safer account access, patching, and backup planning that help protect operations and important business data.

What this includes
  • Multi-factor authentication guidance
  • Device updates and security checks
  • Backup planning and review
  • Safer access for staff and devices

Responsive IT support

Clear, dependable help when questions or issues arise, delivered remotely or on-site according to the needs of your business.

What this includes
  • Remote assistance when appropriate
  • Arranged on-site visits
  • Clear explanations and next steps
  • Help with devices, apps, and accounts

READY FOR A BETTER IT EXPERIENCE?

Build a stronger
technology foundation.

Tell us how your team works and where technology could run more smoothly.

Start a conversation ↗

WEBSITE SERVICES FOR SMALL BUSINESSES

Make your business
easier to find. Easier to contact.

A first website, a fresh look, or help keeping things current. We build practical websites that show what you do and give customers a clear next step.

BUILD

Your first business website

A professional, mobile-friendly home for your services, hours, photos, location, and contact details.

What we can include
  • Service pages, menus, or a project gallery
  • Click-to-call buttons and map links
  • Contact and quote-request forms
  • Domain and hosting setup guidance
REFRESH

Improve your existing site

Make your website clearer, easier to use on phones, and more useful to the customers you want to reach.

What we can improve
  • Layout, navigation, and business information
  • Menus, photos, and service descriptions
  • Contact links and booking or ordering connections
  • Page titles and local search basics
MAINTAIN

Keep your website current

Optional ongoing care for content changes, seasonal updates, and routine website checks as your business evolves.

How we can help
  • Hours, menu, service, and photo updates
  • Link and contact-form checks
  • Platform updates and backups where supported
  • Help with domain and hosting renewals

Let’s plan the right website for your business.

Tell us what you do, share your current site if you have one, and let us know what customers should be able to do. We’ll outline the scope and cost before work begins.

Discuss your website

Projects are quoted around your pages, content, and features. Hosting, domain fees, third-party tools, and ongoing care are discussed separately.

TECHNOLOGIES WE SUPPORT

The right tools.
Managed for your business.

We configure, maintain, and improve trusted business platforms across productivity, computers, networks, and security.

CLOUD PRODUCTIVITY

Microsoft 365

Business email, domain connection, user onboarding, desktop apps, Teams, OneDrive, SharePoint, security settings, and ongoing administration.

How it helps your business
  • Keep email and files under one business account
  • Make onboarding and offboarding more consistent
  • Help staff collaborate from the office or remotely
  • Manage access and security from one place

PROACTIVE MANAGEMENT

NinjaOne RMM

Device visibility, patch management, maintenance, alerts, automation, and secure remote support for enrolled business computers.

How it helps your business
  • See the health of enrolled computers
  • Keep systems updated more consistently
  • Spot maintenance needs sooner
  • Provide secure remote assistance when needed

BUSINESS NETWORKING

Ubiquiti UniFi

Business Wi-Fi, switching, gateways, and centralized network management for connected offices and growing teams.

How it helps your business
  • Improve Wi-Fi coverage and reliability
  • Manage access points and switches together
  • Create separate staff and guest networks
  • Make network health easier to understand

BUSINESS COMPUTING

Dell Business Systems

Selection, setup, maintenance, and lifecycle planning for business desktops, laptops, docks, monitors, and related equipment.

How it helps your business
  • Choose equipment that fits each role
  • Set up consistent computers for your team
  • Plan replacements before devices hold work back
  • Keep business hardware organized and supported

NETWORK SECURITY

SonicWall Firewalls

Firewall configuration, network protection, secure remote access, and ongoing attention to the edge of your business network.

How it helps your business
  • Control traffic entering and leaving your network
  • Support secure remote connections
  • Separate important business systems
  • Improve visibility into network security

NETWORKING & SECURITY

Cisco Solutions

Business routing, switching, wireless networking, and firewall support designed around reliable and secure connectivity.

How it helps your business
  • Build a dependable network foundation
  • Connect teams, devices, and locations
  • Apply practical network security controls
  • Support future growth with clearer planning

DNA IT Services provides independent support and is not presented as an authorized reseller or certified partner unless separately stated. Product names and trademarks belong to their respective owners.

RESIDENTIAL TECHNOLOGY SUPPORT

Helpful answers.
Clear choices. No pressure.

Practical support for the computers, Wi-Fi, devices, and everyday technology you rely on at home.

FREE

Initial diagnostic

We start with a free initial assessment to understand the symptoms, identify the likely cause, and explain the best next step.

FLEXIBLE

Service that fits

Choose remote assistance when appropriate or arrange an on-site visit based on the issue, your schedule, and your comfort level.

UPFRONT

Competitive pricing

You receive a clear explanation of the recommended work and expected cost before paid service begins, with practical options when available.

COMMON WAYS WE HELP

Home technology made easier.

Whether something needs attention or you want a better setup, we explain the options in plain language.

  • Slow computers and software issues
  • New computer and device setup
  • Home Wi-Fi and connectivity
  • Printer and peripheral setup
  • Security, updates, and safer accounts
  • Backups and file transfers
Ask about residential support

The free initial diagnostic covers the first assessment and recommended next steps. If deeper testing, parts, or extended labor is needed, we explain any cost before proceeding.

A PRACTICAL PARTNERSHIP

Better IT starts
with understanding you.

We learn what you need, build a clear plan, and keep improving.

  1. Understand how you work.

    We discuss your technology, priorities, and the goals you want your systems to support.

  2. Create a practical IT plan.

    We identify opportunities to improve reliability, security, productivity, and day-to-day management.

  3. Manage, support, and improve.

    We maintain your technology, resolve issues, and adjust the plan as your needs change.

BRONX-BASED. CONNECTED FROM ANYWHERE.

Your local IT partner.
Ready to support your growth.

PRIMARY SERVICE AREA · NEW YORK

Bronx & Westchester

The Bronx · Pelham Manor · New Rochelle
Mount Vernon · Yonkers

PENNSYLVANIA

Lehigh Valley

Allentown · Bethlehem · Fogelsville
Macungie · Emmaus

WHEREVER YOU WORK

Remote management

Ongoing monitoring, maintenance, and support can keep your business connected beyond our on-site service areas.

Bronx and Westchester are our primary on-site service area. Other on-site service is available by arrangement, with remote management and support available more broadly.

A FEW USEFUL ANSWERS

Planning better IT.

What does managed IT include?

Managed IT can include device monitoring, updates, Microsoft 365 administration, account support, security improvements, backups, documentation, and help for your team. We shape the plan around your business.

What is included in the free residential diagnostic?

The free initial diagnostic covers a conversation and first assessment of the device or issue so we can identify likely causes and recommend next steps. If deeper testing, parts, or extended labor is needed, we explain the cost before proceeding.

Can you improve the systems we already have?

Yes. We can review your current setup, identify practical improvements, and prioritize changes that support reliability, security, and easier day-to-day work.

Can you help as our team grows?

Yes. We can support user onboarding, new devices, Microsoft 365 accounts, access changes, and technology planning as your needs evolve.

Can you build or update our business website?

Yes. We can create a new business website, refresh an existing one, or help with ongoing updates. Menus, service pages, galleries, contact forms, and booking or ordering links can be included based on your needs. We review your current platform and agree on the scope and cost before starting.

When can I contact you?

Business hours are Monday through Friday, 9 AM to 5 PM Eastern. Calls, email, and social messages are welcome; contact us to start a conversation.

LET’S MOVE YOUR TECHNOLOGY FORWARD.

Ready for smoother,
more reliable IT?

Tell us about your business IT, website, or home technology and what you want to improve. We’ll identify practical next steps.

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